Privacy Policy

2. Data we collect

We may collect the following types of information:

2.1. Information you provide to us:

• Identification and contact data: name, address, email, telephone number.
• Academic and professional information: training, work experience, professional interests.
• Payment information: bank or credit card details to process payments.
• Communications: content of emails, forms, or messages you send to us.

2.2. Information we collect automatically:

• Technical data: IP address, browser type, Internet service provider, referring/exit pages, operating system.
• Usage data: information about how you use our website, time spent, pages visited.
• Cookies and similar technologies: we store cookies and use similar technologies to improve your experience. For more information, see our Cookie Policy.

3. How we use your data

We use your personal data for the following purposes:

• Provide and manage our educational services.
• Process enrollments and payments for our training programs.
• Communicate with you about our services, respond to your inquiries or requests.
• Send you relevant information about our programs, events, or news (if you have given your consent).
• Improve our website and services through analysis of usage data.
• Comply with legal obligations and protect our legitimate rights and interests.
• Prevent fraud and ensure the security of our systems.

4. Legal basis for processing

We process your personal data based on the following legal bases:

• Consent: when you have given us your explicit consent to process your data for a specific purpose.
• Performance of a contract: when processing is necessary to fulfill a contract we have with you or to take steps at your request before entering into a contract.
• Legal obligation: when we need to process your data to comply with a legal obligation.
• Legitimate interests: when processing is necessary for our legitimate interests or those of a third party, provided these interests are not overridden by your fundamental rights and freedoms.

5. Sharing your personal data

We may share your personal data with the following categories of recipients:

• Service providers: companies that help us provide our services (payment processing, web hosting, email delivery).
• Partner educational institutions: when necessary for the provision of collaborative educational services.
• Public authorities: when required by law or in response to a legal process.

All third parties with whom we share data are required to protect your information and use it only for the specific purposes for which it is provided.

6. International transfers

Some of our service providers may be located outside of Bolivia, which involves an international data transfer. In these cases, we ensure that adequate safeguards are in place to protect your data, such as:

• Transfers to countries that the Data Protection Authority of Bolivia considers to offer an adequate level of protection.
• Implementation of standard contractual clauses approved by competent authorities.
• Obtaining your explicit consent for the proposed transfer, after having informed you of the potential risks.

7. Data security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, use, or disclosure, as well as against accidental loss, alteration, or destruction. These measures include:

• Encryption of sensitive data.
• Strict access controls and user authentication.
• Regular monitoring of our systems to detect possible vulnerabilities.
• Training of our staff on information security matters.

While we strive to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security.

8. Data retention

We keep your personal data only for as long as necessary to fulfill the purposes for which it was collected, including fulfilling legal, accounting, or reporting requirements. To determine the appropriate retention period, we consider:

• The amount, nature, and sensitivity of the personal data.
• The potential risk of harm from unauthorized use or disclosure.
• The purposes for which we process the data and whether we can achieve those purposes by other means.
• Applicable legal requirements.

In some cases, we may anonymize your personal data (so it can no longer be associated with you) for research or statistical purposes, in which case we may use this information indefinitely without further notice.

9. Your rights

According to Bolivian data protection legislation, you have the following rights:

• Right of access: obtain confirmation of whether we are processing your personal data and access it.
• Right of rectification: request the correction of inaccurate or incomplete personal data.
• Right of erasure: request the deletion of your personal data in certain circumstances.
• Right of opposition: object to the processing of your personal data in certain circumstances.
• Right to restriction of processing: request the restriction of your personal data processing in certain circumstances.
• Right to data portability: receive the personal data you have provided to us in a structured, commonly used, and machine-readable format.
• Right to withdraw consent: withdraw your consent at any time when processing is based on consent.
• Right to lodge a complaint: file a complaint with the Data Protection Authority of Bolivia.

To exercise any of these rights, please contact us using the contact details provided at the end of this policy. We will respond to your request within the timeframes established by applicable law.

10. Minors

Our services are directed to persons over 18 years old. We do not knowingly collect personal data from minors under 18 without the verifiable consent of their parents or legal guardians. If we discover that we have collected personal data from a minor without proper parental consent, we will take steps to remove that information from our servers as soon as possible.

If you believe we may have information from or about a minor without proper parental consent, please contact us immediately.

11. Changes to this policy

We may update this Privacy Policy periodically to reflect changes in our information practices or to comply with changes in applicable legislation. We recommend that you check this policy regularly to stay informed about how we protect your information.

When we make significant changes to this policy, we will notify you through a prominent notice on our website or through a direct email if we have your email address. The date of the last update will be indicated at the beginning of this policy.

12. Contact

If you have questions, comments, or requests related to this Privacy Policy or the treatment of your personal data, you can contact our Data Protection Officer:

• Name: Data Protection Department
• Address: Audiencia 49, Sucre, Bolivia
• Email: privacy@capgainmt.com
• Phone: +591 4 6912325

You also have the right to lodge a complaint with the Data Protection Authority of Bolivia if you consider that the processing of your personal data infringes applicable legislation.